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Water-Boil Advisory Lifted for Town of Boone, Samples Test Negative for Bacteria

As 12:25 p.m. Friday, March 4 the Town of Boone’s Water Treatment Plant reported that the water samples that were taken yesterday in response to the System Pressure Advisory are negative of any bacteria.


We extend our sincerest appreciation to our customers for their patience and understanding during this time.

For more information please call our office at 828-268-6250.

Rick Miller

Public Works Director

Town of Boone


ADHD Public Health Advisory: Boil Water Advisory Lifted by Town of Boone

Appalachian District Health Department is working with restaurants, childcare facilities, and other healthcare facilities to provide guidance regarding the boil water advisory issued as a precautionary measure by the Town of Boone yesterday, March 3, 2016.

The boil water advisory issued as a precautionary measure by the Town of Boone on March 3, 2016 is lifted. You can use tap water for all purposes.

What should I do after the advisory is lifted?

For Restaurants and Child Care Facilities: NC Environmental Health Emergency Preparedness and Recovery Guidance Manual. The following steps should be completed once the advisory is lifted.

  • Equipment with water line connections such as post mix beverage machines, spray misters, coffee or tea urns, ice machines, glass washers, dishwashers, and other equipment must be flushed, cleaned and sanitized in accordance to manufacturer’s instructions
  • Run water softeners through a regeneration cycle
  • Drain reservoirs in tall buildings
  • Flush drinking fountains; run continuously for 5 minutes
  • For ice machines:
    • flush the water line
    • close the valve on the water line behind the machine disconnect the water line from the machine inlet
    • open the valve
    • run 5 gallons of water through the valve and dispose of the water
    • close valve
    • reconnect water line
    • Open the valve
    • flush the water lines in the machine
    • turn on the machine
    • make ice for 1 hour and dispose of the first batch of ice
    • Clean and sanitize all parts and surfaces that come in contact with water and ice, follow manufacturer’s instructions


For Health Care Facilities: Centers for Disease Control Guidelines for Environmental Infection Control in Health-Care Facilities. After the advisory is lifted, run faucets and drinking fountains at full flow for at least 5minutes, or use high-temperature water flushing or chlorination (153,157).

Customers can look for information on this event at [Insert Article on what happened]. Additional information is available from:

  • The Town of Boone Public Works (828) 268-6250
  • For additional information about Appalachian District Health Department, please call 828-264-4995 or visit our website at www.apphealth.com and follow us on Twitter and Facebook.