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N.C. Department of Justice on Phone Scam: Don’t Recognize the Number? Don’t Return the Call!

NCDOJFeb. 6, 2014. Phone-based crooks are always on the lookout for a new way to take your money. In their latest scam, they use computers to place calls to thousands of phones, including to numbers in North Carolina. After your phone rings one time, the computer ends the call but your phone captures the number of that incoming “missed” call.

Even though the number is unfamiliar, some people call back to see who called them. However, calling the number may connect you to an adult entertainment line overseas and trigger charges of $19.95 plus $9 for each minute of the call. These calls usually come from area codes in the Caribbean including 473, 809, 284, 649, or 876.

Remember, if the call you missed was legitimate and important, the caller would have left you a voicemail message or will call you back.

To protect yourself from the one-ring scam:

  • Don’t automatically return calls from numbers or area codes you don’t recognize.
  • If you don’t know the number but think the call may be legitimate, check it out by typing the number into an online search engine.  You can also search the area code to see if it’s an overseas call.
  • To avoid accidentally calling the number and falling victim to a scam, delete it from your phone.
  • Check your cell phone bill carefully, and if you get billed for one of these calls report it to your cell phone carrier. 

If you believe that you‘ve been scammed or if you have trouble getting the charges removed from your bill, report it to the Attorney General’s Consumer Protection Division by calling 1-877-5-NO-SCAM or file a complaint at www.ncdoj.gov/.